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Ariat Boots
Bates Boots
Carhartt Boots
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Code West Boots
Converse Boots
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Dan Post Boots
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Durango Boots
Florsheim Boots
Frye Boots
Georgia Boots
Harley Davidson Boots
Irish Setter Boots
John Deere Boots
Justin Boots
LaCrosse Boots
Laredo Boots
Magnum Boots
Michelin Boots
Minnetonka Footwear
Ridge Footwear
Rocky Boots
Skechers Boots
Thorogood Boots
Timberland Boots
Vasque Boots
Wolverine Boots
Work One Boots
Worx by Redwing
6 Inch Boots List
8 Inch Boots List
Fire Boots List
Logger Boots
Made in USA
Mens Boots List
Mens Patent Leather List
Mens Safety Toe Footwear List
Mens Uniform Leather Shoes List
Metatarsal Guards
Military Footwear
Outdoor Clothing
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Snake Boots
Thinsulate Boots List
Waterproof Boots List
Wellington Boots List
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X-Large Sizes
Ladies Boots List
Ladies Safety Toe Footwear List
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Kids Boots List
Accessories List
Closeout Specials
Red Wing Boots



Frequesntly Asked Questions!
1. Do you have a secure server for credit card transactions?

2. What is your return policy?

3. How does your shoes and boots vary as far as size goes?

4. Can I get my Shoes or Boots shipped 2nd day or 3rd Day UPS ?

5. Do you ship outside the continental U.S.?

6. Do we have other ways of ordering footwear from you?

7. Why should I order from OnlineBootStore.com/JGear?

8. Besides accepting credit cards does JGear accept money orders,
certified or personal checks?

9. How do I take care of my shoes or boots?




1. Do you have a secure server for credit card transactions?
Yes, Online Boot Store.com uses a seperate secure server for the safety of our customers. When the order is placed, you are sent automatically to the secure server to finish the transaction.

2. What is your return policy?
Online Boot Store will accept returns within 180 days of shipment. Online Boot Store will always recommend trying the shoes on at home on carpeting to make sure the fit and feel is what is best for you. The shoes must be clean and free from wear. Another phrase we use is that it needs to be in "store bought condition". A refund or replacement will be given when the shoes are returned. Please see our returns & exchanges page for more information here.

For Rocky Boot ONLY products all have a 1-Year, limited warranty in normal use against any manufacturing flaw(s), defective materials, and workmanship. For Rocky Boots this warranty also covers Gore-Tex(r) bootie liners against leakage for 1 year.  All other waterproof construction is guaranteed to be leakproof  for 6 months from date of purchase.

For Product Defects:

Please call our toll free number 888-824-3613, and we can discuss your options. Boots that are possibly defective will be returned to the manufacturer's quality control dept. for examination. Please clean up any dirty boots and renew as good as possible. Dirty boots will be refused by OnlineBootStore.com and the manufacturer. Below is the return schedule from date of purchase and credit policy for footwear that is found to be defective.

0-45 days = 100%
46-90 days = 75%
91-135 days = 50%
136-180 days = 25%

Footwear found to have abusive sole and upper treatment may not be returned for any reason. A register receipt must accompany all returns.

For items that are shipped & then refused by purchaser JGear charges a $25 refusal fee. This is to cover the cost of shipping, handling, and shipping related fees both ways.

3. How does your shoes and boots vary as far as size goes?
Manufacturers such as Nike has footwear that tends to run somewhat smaller than Georgia Boots, Thorogood and Wolverine. Please keep that in mind when ordering. You may want to order 1/2 size smaller than your normal athletic type shoes. If you would like to speak to a customer service associate, please call our Customer Service Department Toll Free at: 1.888.824.3613.

4. Can I get my Shoes or Boots shipped 2nd day?
2nd and 3rd day may be selected for shipping when placing your order online or, you may call us at 1-888-824-3613, and we will arrange UPS ground, 2nd day, 3rd day and we also ship via the U.S. Postal service. Please allow 24-48 hours for processing of your order when considering which shipment method you shall choose.

5. Do you ship outside the continental U.S.?
Yes, we do ship outside of the United States of America for APO/FPO Boxes as well as Hawaii and Alaska. Other than that we do not ship outside the USA at this moment.

6. Do we have other ways of ordering footwear from you besides using the secure method?
Yes, there are 2 other ways to order from JGear.
A.) You may use our Toll Free Phone Number to order at 1.888.824.3613 or
B) You may mail your order to us at
JGear, Inc. 653 Triangle Road, Fond du Lac, WI 54935.

7. Why should I order from JGear?
Jgear gives our customers rock bottom prices. With JGear, there is no middle man! JGear deals directly with the manufacturer and passes the savings onto our customers! We also provide excellent customer service with any questions or problems that may present itself with the products.

8. Besides accepting credit cards, does JGear accept money orders, certified or personal checks?
Yes, JGear does accept these types of payment. Money order along with certified check orders are shipped within 24 hours of receiving the order. Personal checks however, will be delayed 10-14 days for clearance of the check before we will ship out those orders.

We hope the faq page has helped you with any questions you may have. If you have any other questions, please feel free to contact us by Emailing us at sales@jgearusa.com or, call us Toll-Free at: 1.888.824.3613.

9. How do I take care of my shoes or boots?

  • Clean leather with a conditioner/cleaner. Clean Cordura nylon with detergent and water.
  • Treat waterproof leather with a Saddle Soap product only. Treat smooth leather with a quality shoe polish, then buff. Full grain leather can first be treated with a boot oil or silicone before applying the polish.
  • Allow footwear to dry slowly at room temperature only, never by a heat source.
  • Keep the insides of the footwear dry and clean with powders and disinfectant sprays. Consider a second pair. This allows the one to dry out thoroughly while the other pair is being worn.
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    OnlineBootStore.com • 653 Triangle Road • Fond du Lac, WI • 54935
    Toll-Free: 1.888.824.3613 • JGear, Inc. Copyright © 2002-2010 *Sales Tax for Wisconsin orders only
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